All items are brand new or as stated otherwise in the product description.
At this time we accept Visa, Mastercard or e-Check through PayPal.com, Personal/Business Checks, money orders and wire transfers.
If you are Paying with a check, money order or via wire transfer, the money MUST clear with the bank prior to shipment. This could take up to 7-14 business days.
Please contact us at WCF_Supply@FittingsandThings.com for wire transfer information.
ATTN ALL EXPORT ORDERS: Please contact us for an accurate price on your shipping charges.
If you feel your item is defective please contact us via e-mail for approval and for any instructions before shipping the item back.
We do not accept returns for compatibility issues; so please verify compatibility before your purchase. Buyer is responsible for all shipping costs due to and from this company whether it is defective or not.
**The return policy on the item's description page takes precedence over any of our return policies.**
All returns will be tested and processed within 1 week of receiving the item. Upon testing your return and verifying it is defective, we will ship you a replacement at no additional charge (We'll pay to ship it back to you).
If you ship back an item without requesting approval or receiving instructions; the package will be returned. If you fail to follow the instructions sent to you it will delay processing of the return.
Any returns due to compatibility issues or for non-defective items are subject to a 25% restocking fee. The buyer will be responsible for paying the return freight and we will not issue a refund for the original freight.
Please open all boxes immediately and check contents. Please contact us via e-mail if you received any damaged material or discrepancies with your order within 2 business days of receipt.
We guarantee that all products, when shipped, are free from manufacturing defects or faults and when installed, applied, and used according to specifications. All products are warranted for a period of 30 days from the date of purchase, unless specified on the individual product warranty. Defective products which fail during the warranty period, except as a result of improper installation or modifications, damages or losses, careless handling, negligence or any other abuse, may be replaced or repaired without charge within 30 days of the receipt of defective products. No claims for cartage, labor, or other consequential damages will be allowed.