Do I need to register with eCRATER.com in order to buy from you?
What about returns? Do you accept them?
What payment methods do you accept?
What should I expect once I place an online order?
Ok, now where is my order?
Where do I direct my complaints, compliments or questions?


Do I need to register with eCRATER.com in order to buy from you?
No, membership is not required for you to make a purchase here @ eCrater.com.

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What about returns? Do you accept them?
Please take a look at our terms and conditions located at: http://fittingsandthings.ecrater.com/terms.php

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What payment methods do you accept?
At this time we accept Visa, Mastercard or e-Check through PayPal.com, we also accept Personal/Business Checks, USPS money orders and wire transfers. If you are Paying with a check, money order or via wire transfer, the money MUST clear with the bank prior to shipment. This could take up to 7 business days. Please contact us at [email protected] for wire transfer information.

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What should I expect once I place an online order?
Once you submit your order, we will send you an e-mail confirmation. We will also e-mail when your order has been shipped from our shipping center.

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Ok, now where is my order?
We ship within 1-2 business days after recieving cleared payment, Monday - Friday. Most of the items are shipped either by UPS or Fed Ex. I am sorry, but we cannot be held accountable for the speed (or lack there of), of any other delivery service. Send us and e-mail and we'll help you track down your package.

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Where do I direct my complaints, compliments or questions?
E-mail us at [email protected]. We’d love to hear from you!

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